Orders typically ship within 2–3 business days. You will receive a shipping confirmation email once your order has been processed.

We offer free shipping on all orders within Alaska, Hawaii, and Puerto Rico. For international orders, shipping costs will be calculated at checkout.

We accept returns within 7 days of purchase for certain conditions, unworn, and undamaged items. Please refer to our return policy for complete details.

To initiate a return or exchange, please contact our customer support team at support@nyeluxejewels.store.

To ensure the longevity of your jewelry, please follow the care instructions provided with your purchase. Gentle cleaning with a soft cloth is recommended.

Yes, we take your privacy seriously. All customer information is securely encrypted.